How to Order

If your browser doesn't provide you with the option to Upload the Picture when you are trying to order please place the order normally and then email us the picture/image you would like us to engrave at onememorylane@hotmail.com 

• Upload The image you would like us to engrave
• Please submit a high quality photo/image with good lighting and clear detail. Keep in mind that the better the image, the clearer it will appear on your pendant. The background of the picture/image may be removed (to our discretion or at the customer request). We will do our best to crop and edit the picture to deliver the best possible outcome.
• If you have specific instructions you would like for your order you may enter them on the “Add Custom Instruction” box. Example, zoom in, crop picture, leave something or someone out of the picture etc.
• In most products we have the option for back engraving if you wish to engrave the back of your item as well. We have different fonts to choose from or you can mix and match the fonts as well.
• If you need your order by a specific date, please contact us first and we will respond to you as soon as possible to let you know if we can do it by that time. We are always willing to work with you and help you get it on time.
• If unsure about the quality of your picture/image please contact us at onememorylane@hotmail.com or at the bottom of our website and we will let you know if we can use the picture or not.
• For international shipping please allow 1 to 3 weeks for delivery. It usually takes about one week but in some cases it could take a bit longer.